Legal

Privacy notice

Last updated: 16 September 2026

Who we are

Ignivox Solutions, trading as Ignivox Hub, is responsible for personal information collected through this website. You can contact us at hello@ignivoxhub.com.

What we collect

When you send an enquiry, we collect the details you provide, such as your name, work email, company, product interest and message. We may also receive basic technical information needed to keep the website secure and reliable.

Why we use it

We use enquiry information to respond to you, discuss our products or services, keep a record of the conversation and protect the website from misuse. Our lawful bases are taking steps at your request before entering a contract and our legitimate interests in running and improving our business.

Who processes it

We use trusted service providers to host the website, receive form submissions and operate our business systems. They process information only for those services and under appropriate safeguards. We do not sell personal information.

How long we keep it

We keep enquiry information only for as long as it is reasonably needed for the conversation, any resulting customer relationship and our legal obligations. Information that is no longer needed is deleted or anonymised.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict your information, object to its use or ask for a copy. Email us to exercise a right. You can also complain to the UK Information Commissioner's Office.

Changes

We may update this notice as the website and our services develop. The date above shows the latest version.